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How long after I purchase vbWiki Pro will I get access to the Premium Members' Area?

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#1
Old 01-11-2007, 06:32 PM
 
ElfMage
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How long after I purchase vbWiki Pro will I get access to the Premium Members' Area?
After you purchase vbWiki Pro you will receive an e-mail with instructions on how to access your licenses in the Premium Members Area. This e-mail is usually sent within 5 minutes of payment being submitted.

If you don't receive this e-mail, please contact us at sales@nuhit.com.

Thanks.
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#2
Old 01-04-2008, 10:23 PM
 
its been several hours now and i have sent an email to sales. no reply so far.
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#3
Old 01-05-2008, 11:16 AM
 
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What type of payment was it? Was it a paypal check or instant paypal trasnfer?
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#4
Old 01-05-2008, 02:05 PM
 
it was paypal
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#5
Old 01-06-2008, 03:05 PM
 
ssslippy
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Are you a verified paypal member?
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#6
Old 01-08-2008, 01:47 AM
 
yes i am. its end of monday here and no sign of any email. i am beginning to wonder as to what the hell is goin on. *mad*
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#7
Old 01-08-2008, 10:27 PM
 
SoloX
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ok. this is stupid. i am cancelling my order and also going to report at VB sites that these guys are out of business.
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#8
Old 01-09-2008, 12:00 AM
 
SoloX, NuHit is not out of business, but the owner is unable to respond ATM. I know this is an unfortunate situation.
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Unfortunately, the developer has disappeared last year. There is no official support for NuHit products. Some products no longer work. vbulletin 4 will likely put an end to most products here.
Although I am not part of Nuhit staff, I have supported/advised customers where I could and moderated the NuHit forums for a year. Now this does no longer make sense to me. Please read more information here.
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#9
Old 01-10-2008, 06:53 AM
 
Freezer
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With all due respect to Bert, but he has to stop the option to buy the software now. You can't get support and the future is highly uncertain now.
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#10
Old 01-10-2008, 08:31 AM
 
I concur. Or at least sell it as unsupported. But the problem is that Elfmage does not respond at this time.
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Unfortunately, the developer has disappeared last year. There is no official support for NuHit products. Some products no longer work. vbulletin 4 will likely put an end to most products here.
Although I am not part of Nuhit staff, I have supported/advised customers where I could and moderated the NuHit forums for a year. Now this does no longer make sense to me. Please read more information here.
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#11
Old 01-19-2008, 01:24 AM
 
SoloX
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my payment was refunded today. to that point i am pleased with the honesty of the seller.
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#12
Old 01-19-2008, 10:58 PM
 
Glad you got your refund SoloX.

Unfortunately, the owner has some personal issues to deal with right now. We're not sure on how severe these are (but guess it's a pretty big deal).

We hope to see things back to normal as soon as possible and our thoughts are with ElfMage right now, who we all know is a great guy.
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#13
Old 11-12-2008, 11:01 AM
 
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Red face
I purchased vbWiki Pro 2 months (via pay pal) ago still no email to access premium member’s area. Emailed ElfMage no reply my business partner has emailed as well, I don’t mind if there is no support.

If there are any generous souls out there willing to help a fellow designer could you please pm me.
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#14
Old 11-24-2008, 09:14 PM
 
email sales@nuhit.com
Thusfar this has not gone wrong before. Why didn't you request your money back trough paypal. This is possible within a month. Please send me your payment details by PM.
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Unfortunately, the developer has disappeared last year. There is no official support for NuHit products. Some products no longer work. vbulletin 4 will likely put an end to most products here.
Although I am not part of Nuhit staff, I have supported/advised customers where I could and moderated the NuHit forums for a year. Now this does no longer make sense to me. Please read more information here.
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